Book a Live 30-min Walkthrough or Request a Quote
Speak directly with an AML compliance specialist. We'll show you the platform tailored to your specific LFPIORPI fraction.
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Your request has been routed directly to info@pldunity.com. A dedicated compliance executive will contact you in less than 4 business hours.
Official channels
Direct contact and support channels
We are ready to assist with live demonstrations, technical support, and commercial inquiries.
Office
Lago Alberto 375, piso 20, Anáhuac I, Miguel Hidalgo, Ciudad de México 11320
Meetings by appointment only
FREQUENTLY ASKED QUESTIONS
Frequently asked questions about demos, support, and onboarding
What happens during the 30-minute live demo and does it cost anything?
The walkthrough is completely free and no-obligation. An AML specialist configures the platform live for your Article 17 activity and walks through the entire workflow: KYC & 25% Beneficial Owner onboarding, 2026 UMA ($117.31 MXN) threshold and cash monitoring, EBR scoring, and XSD-validated XML generation.
I am already a PLDUnity customer—where do I request technical or compliance support?
Inside the platform you have direct access to our support ticket center and the AI regulatory assistant, plus priority email support at soporte@pldunity.com and business WhatsApp.
Do you work with companies outside Mexico City or international groups?
Yes. We serve reporting entities across all 32 Mexican states as well as foreign parent companies operating Mexican subsidiaries. Onboarding, training, and support run seamlessly via video conference, and we welcome in-person meetings by appointment at our Mexico City office.
Do I have to schedule a demo first, or can I start my 30-day free trial right now?
You can sign up directly at app.pldunity.com/register and launch your 30-day free trial in under two minutes with no credit card required, or book a guided session first if you want our team to review your regulatory setup.
Can I also request an external AML audit or advisory quote from BDUnity® here?
Absolutely. If you need a compliance gap assessment, historical regularization, custom compliance manual, or the Annual External Audit (mandatory in 2028), mention it in your message and a BDUnity® advisory partner will join the call.
How quickly do you respond to form submissions or WhatsApp messages?
During business hours (Monday through Friday, 9:00 AM to 7:00 PM Mexico City time), we reply to WhatsApp inquiries within minutes and schedule demo or Enterprise requests in under 4 business hours.